hand holding magnifying glass over words that read: success, goals, strategy, management, planning, concepts, devleopment, assessmentt

SCTA Statewide Strategic Plan

The CY2024 SCTA Statewide Strategic Plan (PDF) has been optimized to focus on service-oriented strategy domains with cross-cutting support tactics in the areas of telehealth education, advocacy/awareness, technology, and outcomes. Each service domain listed below features an overarching objective that SCTA partners will collaboratively work towards in the mission to improve the health of all South Carolinians through telehealth.


Telehealth modalities will be used in the ambulatory setting to extend the reach of services that would otherwise be limited by travel and related barriers to care.

Service Extension Example Services: Ambulatory Telehealth Visits, Regional Telehealth Clinics, Outpatient Telepsychiatry, eConsults 

These Hospital Services represent partnerships that extend care between hospitals using telehealth with a focus of connecting resources from larger urban hospitals to community hospitals throughout the state.

Hospital Support Example Services: Neurosciences, Tele-ICU, Inpatient Specialty Tele-Consultation including: Infectious Disease, Psychiatry, Palliative Care, Hospitalist, Cardiology, Pulmonology

Convenient Care services are designed to engage individual patients through their own available devices in order to optimize utilization and maximize healthcare engagement. 

Convenient Care Example Service: Virtual Urgent Care

These services are intended to support the mission of the primary care clinic as a medical home, emphasizing the importance of local health care infrastructure while mitigating gaps in access to supporting resources. 

Primary Care Support Example Services: Project ECHO/Telementoring, Nutrition Counseling, Diabetes Remote Patient Monitoring, Diabetic Retinopathy Screening

Health Equity services will progress towards achieving health equity across the state in specifically identified areas of health disparity.

Health Equity Example Services: School-Based Telehealth, Women’s Reproductive Behavioral Health, Medication Assisted Treatment Telehealth (Tele-MAT), Maternal Fetal Medicine, Health Care for the Homeless, Pediatric Intensive Care Telehealth, Telehealth Resilience and Recovery Program